Unique Job Opportunity Aboard Paddle Steamer Waverley
We are seeking to appoint a Chief Purser for Waverley for the 2027 season. The successful candidate will be able to provide exceptional customer service to all passengers on board the Waverley. They will be able to work exceptionally well under pressure prioritising tasks and issues as required.
This is an exciting opportunity to work aboard a unique vessel in a public facing role representing Waverley. We would welcome applicants who have customer service experience on other vessels or from someone who understands Waverley’s operation and hasn’t yet served at sea. In return a competitive daily rate of pay will be offered with the possibility of a full time role also working in our shore office in the off season.
Ideally Candidates will Possess:
- Merchant Shipping STCW Certificates:
- Personal Survival Techniques (PST)
- Fire Prevention and Fire Fighting (FPFF)
- Elementary First Aid (EFA)
- Security Awareness (SA)
- Personal Safety and Social Responsibility (PSSR)
- ENG1 Medical issued by relevant UK Authority or recognised equivalent
- Right to work in the UK.
Waverley Excursions is willing to provide the necessary training, and meet the cost, for the right candidate with suitable experience to be awarded STCW and ENG 1 certificates.
The Role of Chief Purser
Traditionally the role of Purser on the Clyde steamers was focused on selling tickets and managing all cash on board. On Waverley the role now incorporates a wider remit which includes:
- Complying with Company Safety Management System
- Managing the safe passenger embarkation and disembarkation, including the accurate counting and reporting of passenger numbers
- Making all public announcements, including safety, general information announcements and commentaries
- Supervision of ticket collection, selling tickets to passengers
- Liaising with coach and shore excursion providers to ensure that they are informed of number of passengers travelling / visiting
- Compilation and reconciliation of daily revenue, monitor cash and account for all revenue taken in the retail and catering outlets
- Security and banking of monies collected onboard
- Onboard administration including the production of minutes for the Daily Meetings
- Supervision of Assistant Purser
- Responding to passenger enquires and complaints, advising on Conditions of Carriage
- Muster duties as defined in the Muster List.
Employment dates
There is an opportunity for the candidate to start prior to the sailing season in early March and work full time in our Booking Office to gain valuable experience of the Company’s systems prior to working on Waverley from late April.
How to Apply
If you are interested in applying for the position of Chief Purser please send a CV with covering letter to info@waverleyexcursions.co.uk
Closing date for applications is Friday March 26, 2027.
